When Julie puts in a ticket about Fax Folders missing or deleted, etc. she may not know how to provide the fax folder paths. Here are the shortcuts on her desktop that she uses to get to the HIM fax folders:
G:\Northwest\FaxInbox\Mailroom Printer\2050
G:\Northwest\FaxInbox\Mailroom Printer\2170
G:\Northwest\FaxInbox\NW Medical Records Printer\2414
G:\Northwest\FaxInbox\South\5360
The CIOX shortcuts just point to the old GRM folder
G:\Northwest\FaxInbox\ScanServer\Department Folders\GRM